Questions, answered plainly.
No jargon. If something is not here, ask on a quick call or just get started; you can change anything later.
What does Nayaria actually do?
It answers your buyers for you, on WhatsApp, phone calls, your website, email and Telegram, in seconds, at any hour, using your real inventory so it cannot make up a price or a project that is not in your listings. It qualifies them, books site visits, and hands anything sensitive to your team.
Do I have to be technical to use it?
No. The fastest setup is to paste your website address and the assistant learns your projects from your own pages. You can add or correct anything in plain language in your portal. We connect the heavier channels with you.
How fast can I go live?
Pick a plan and you are set up the same day. The assistant starts answering on your website chat immediately; other channels switch on as they are connected.
What does it cost?
Four monthly plans in rupees, from ₹10,000 a month. Each plan reaches a set number of your customers and answers every reply they send in their own language. Pay yearly and get the thirteenth month free. Bigger or more specific needs are sized with you on a short call. See the plans on the pricing page.
Will it ever make something up?
It cannot quote a price, a unit or a date that did not come from your live data for that very question, and a separate check catches any figure not backed by your data before it reaches a buyer. When it does not have a sourced answer it says so and arranges for a person to follow up, rather than guessing. That matters beyond tidiness: under RERA you are answerable for what your agent tells a buyer, and this assistant is your agent.
Whose phone number and call charges are these?
Yours. You connect your own number and carrier, so your calling charges stay on your own bill at your own rates, the same as today. We are the AI voice layer on top, not your phone company, so there is no minute markup from us. Prefer us to set up a number for you? That is an optional managed add-on, billed to you as a pass-through.
Which languages does it speak?
Twelve, the ones your buyers actually use: Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Odia, Urdu and English, on calls and in chat. It follows a buyer who switches language mid-sentence, speaks Hinglish the way people really speak it, and uses the words the trade uses (flat, society, possession, site visit, booking amount) rather than textbook Hindi that instantly sounds like a machine.
Is my data safe and compliant?
Yes. Consent is recorded for every conversation. A buyer's stop is honoured instantly and permanently, across every channel and every address we know is theirs. Calling hours are respected, and the assistant says it is a digital assistant up front, as TRAI requires of an auto-dialled call. Personal data is handled under India's DPDP Act, and you can export or delete it at any time. Your DLT registration stays with you and your operator: we hold promotional SMS and calls until you confirm it is in place, rather than risking your phone lines.
Do I have to manage it day to day?
No. It runs itself and sends you a plain-language briefing each month showing exactly what it did. The only time it needs you is when a buyer asks to meet you in person.