What does the customer number mean?
It is how many of your customers we reach that month, each once. Every reply they send back is then handled in full, in their own language, at no extra count.
Do I pay WhatsApp separately?
No. WhatsApp is included in your plan and we pay for the messaging, so you never top up a balance and never see a separate bill. You do connect your own WhatsApp number once, through WhatsApp's own approval screen, and we walk you through it. Answering a buyer who messages you first is free either way; the messages we send out to wake up cold leads are covered by your plan.
Does it call my buyers, or answer my phone?
No. Nayaria works in writing: WhatsApp, your website, email and Telegram. It does not place calls, it does not answer your phone line, and we are not a telephone company. If a buyer would rather record a message than type, WhatsApp lets them, and it is read and answered in writing like any other message. When somebody wants a real person, the assistant tells them a member of your team will come back to them in the same chat, and puts them on your list.
What languages do you cover?
Every major Indian language your buyers use, including when they switch language mid-sentence. If a buyer records a message instead of typing, in any of them, it is read and answered in writing.
Can I choose who we contact each month?
Yes. Each month you tell us who to reach next: the people from before, or new ones you add. If you would rather we choose, we pick the ones most likely to be ready. The number stays the same either way.
What do I get for paying yearly?
Pay for twelve months and get two months free: fourteen months of service at the same monthly rate.
Can I upgrade or downgrade later?
You can upgrade any time. Tell us and we move you up straight away; the new rate starts from your next month, so you are never charged twice for the same month. A downgrade takes effect from your next month, and the month you have already paid runs its course.
Is this really done for us?
Yes. We load your projects, connect your channels, and tune how the assistant writes for your business. Most of it goes live within a few days, and you never touch the setup.
Will it make up answers about our inventory?
No. It answers from your real listings, and when it is not sure it says so and hands you the buyer. That grounding is the core of the product.